You may exchange your products. To do so you must notify Kitess by email with your order number within 48 hours of arrival of the product(s), of your intent to return the goods.After the 48 hours we will NO LONGER be able to accept your exchange.
You may return your clothing products. To do so you must notify Kitess by email with your order number within 48 hours of arrival of the product(s), of your intent to return the goods.After the 48 hours we will NO LONGER be able so accept your return.
Returns for store credit will be processed free of charge, while returns for a refund to your original payment method (i.e. credit card, Paypal) will require a handling & processing fee of 1.00€, which will be deducted from the amount to be refunded to you. Shipping charges are non-refundable and will be paid in full by the customer.
To initiate your return process please contact us through the e-mail email@example.com
ATTENTION : WE DO NOT ACCEPT SWIMWEAR RETURNS, ONLY EXCHANGES.the exchange must be for a different size or swimwear model with the same or higher value.
We DO NOT accept order cancelations!
Merchandise must be returned within 7 days of receipt.
Merchandise must be unworn and unwashed.
Merchandise must have all tags, including any Kitess hangtags, attached
WE DO NOT ACCEPT RETURNS ON SALE ITEMS - ONLY SIZE EXCHANGES OR DIFFERENT PIECES
You must return your items to the address below within 7 days from the day you received your package.You will receive your refund in the original form of payment. Unfortunately we cannot refund duties, taxes or shipping charges.
Refunds will be processed within approximately 5 business days after we receive your return.